Returns & Exchanges

At Omafiets, we want to ensure you are completely satisfied with your cycling gear, which is why we offer a 30-day return policy for all unused products in their original packaging. Whether it's a sizing issue or a change of heart, our streamlined process makes it easy to get back on the road.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unmounted condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned items, we will process your refund or ship out your exchange within 3-5 business days.